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How can teachers meet the challenges of multi-level classes? It helps if we distinguish between planning and preparation...(more)

Laurel L. Pollard

Educational Consultant

156 E. Limberlost Dr, #100
Tucson, Arizona 85705
520 891 0855


  • Hess, N., Kappra, R., & Pollard, L. (2011) Finding Family. Ann Arbor: U. Michigan Press.
  • Pollard, L., & Hess, N. (2008) WOW! Stories From Real Life. Burlingame: ALTA Book Center.
  • Pollard, L., & Hess, N. (2001) Zero Prep for Beginners. Burlingame: ALTA Book Center.
  • Hess, N., & Pollard, L. (1999) Now You're Talking: An Interactive Communication Workbook. Pearson/Longman.
  • Hess, N., & Pollard, L. (1997) Zero Prep: Ready-to-Go Activities for the Language Classroom. Burlingame: ALTA Book Center.
  • Hess, N., & Pollard, L. (1995) Creative Questions: Lively Uses of the Interrogative. Pilgrims Longman Resource Series, Canterbury: Longman Press.

Teacher Training Experience, International

  • EL Specialist, US Department of State, Conducted teacher-training workshops in three Chilean cities for 'MOE Summer Town' January 2013.
  • EL Specialist, US Department of State. Conducted workshops for EL Fellows from throughout the Levant in Amman. Presented plenary and workshop for 4th Annual Language Center Conference in Amman. Presented workshops in Madaba, Tefila, And Ma'an for teachers in Jordanian public schools. January, 2013.
  • Conducted workshops for Association of International Schools in Africa (AISA) annual conferences for teachers in 98 sub-Saharan K-12 English-language schools, Uganda and Swaziland, October 2008.
  • Conducted workshops for American Language Centers in six cities, Morocco, February, 2008 and April 2009.
  • Conducted 3-day training program for EFL teachers, Yokosuka Naval Ship Repair Station, Yokosuka, Japan, Fall 2003
  • Selected and trained teachers, developed curriculum and comprehensive evaluation system for new EFL program for Mexico's largest agricultural cooperative, Sonora, Mexico, 1993 to 1998. This is now a thriving language school serving more than 300 students each semester.
  • Conducted intensive course for EFL teachers, Teaching with Film and Literature, Sonora, Mexico, 1996
  • Conducted weekly teacher development workshops for faculty of National Pedagogical University of Kazakstan as an exchange scholar, Almaty, Kazakstan, September-December 1994
  • Designed and conducted Inservice Training course for Peace Corps TEFL volunteers, Almaty, Kazakstan, November 1994
  • Designed and conducted weekend workshops for public school EFL teachers, Almaty, Kazakstan, under the auspices of the U.S. Information Service (USIS), Fall 1994
  • Designed and taught intensive summer courses for Taiwanese EFL teachers, UA, 1992-1994
  • Designed and taught course in classroom procedures for Mexican EFL teachers, UA, 1989

Teacher Training Experience in the United States

  • Numerous workshops and plenary sessions for teachers in public schools, adult education, literacy, refugee education, English as a Second Language, and English as a Foreign Language (See "Professional Presentations" section of website for details.)
  • Trained teachers in three Tucson school districts in effective ways to teach diverse classes, 2001-2010. These workshops helped Tucson-area schools come into compliance with an Arizona law that placed students with limited English proficiency in regular classes. One large district adopted a "train the trainers" model; I worked with primary and secondary facilitators, conducting monthly half-day workshops for each group. They then conducted these workshops for their colleagues at 104 different schools. For a small district I conducted full-day workshops for all the district's teachers. For a third district I visited each school, doing between one and ten 2-3 hour workshops at each site.
  • Master Teacher: Mentored individual MA students in IEP classes, 1979 to 2001
  • UA Teaching Fellow, 1989-91 Selected as one of four faculty members at the University of Arizona to observe teachers in departments throughout the university and provide support through feedback in one-on-one sessions.

Courses Taught

  • Re-designed and taught English 693a: Teaching Practicum, University of Arizona Master's Program in ESOL, 1986 to 2001
  • Created and taught English 594a: Guided Observations and Analysis, UA Master's Program in ESOL, 1988 to 2001
  • Taught all levels, all skills, at the Center for English as a Second Language (CESL), the intensive English program at the University of Arizona, 1977 to 2001

Retired from university teaching position in 2002 to pursue full-time writing and consulting

Other Professional Experience

  • Editor, TESOL Teacher Education Interest Section Newsletter, 1997 to 2001
  • Program Coordinator, Shukutoku Univ. Summer Intensive English Program, UA,, 1997 and 1998
  • Chair, Evaluation Committee, CESL, UA, 1989 to 2001
    • Designed and implemented a comprehensive evaluation system including instruments and procedures for student evaluations, peer assessment, and administrator evaluations.
  • Chair, Intercultural Committee, CESL, UA 1980 to 1986
    • Designed and implemented cross-cultural programs for 400 students each semester.
  • Committee Member, CESL, UA, 1977 to 2001 (various committees each year)
    • Established policy as member of Curriculum Committee, Library Acquisition Committee, and Social Committee at CESL; also elected by peers to CESL Council (the faculty group that advises CESL's director) and Peer Review Committee (which evaluates faculty work each year)


  • M. A. in ESL, University of Arizona, 1977 (with Highest Honors)
  • B. A. in English, University of Arizona, 1975 (Phi Beta Kappa)





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